General
Does your solution work on a smartphone or tablet?
Yes, our solution works on mobile devices, including smartphones and tablets, as well as desktop and laptop computers.
How is your solution different from Mirror? Our solution requires no additional hardware, is accessible from any computer or mobile device, and connects users to live fitness instructors instead of a bots. We also see directly to fitness professionals so they can be competitive against direct-to-consumer A.I. (artificial intelligence) fitness.
Does your solution work outside?
Yes, it works both indoors and outdoors.
Yes, our solution works on mobile devices, including smartphones and tablets, as well as desktop and laptop computers.
How is your solution different from Mirror? Our solution requires no additional hardware, is accessible from any computer or mobile device, and connects users to live fitness instructors instead of a bots. We also see directly to fitness professionals so they can be competitive against direct-to-consumer A.I. (artificial intelligence) fitness.
Does your solution work outside?
Yes, it works both indoors and outdoors.
Business
I would like to use your solution, but I want my clients to stay committed to my company. Do you offer branding?
Yes, branding is an add-on feature that we offer. We would be happy to provide you with our solution under your brand.
Is my business too small to use your solution?
While our pricing model is based on a client roster list of 100, businesses both smaller and larger can benefit from our solution. We choose to set the example pricing model at 100 because it is easy to divide and multiply to accommodate each business' needs. We offer tiered pricing to accommodate your needs. Because we offer tiered pricing and feature segmentation, we can grow with you and we are certain that our product will help you grow.
Is my business too large to use your solution?
While our pricing model is based on a client roster list of 100, businesses both larger and smaller can benefit from our solution. We choose to set the example pricing model at 100 because it is easy to divide and multiply to accommodate each business' needs. We also offer add-on features that are particularly useful for larger organizations and franchises. Because we offer tiered pricing and feature segmentation, we can grow with you.
What if I own a karate or a dance studio, will your solution still work for my business?
Yes, our core solution will still work. Your specific needs may be a bit different. If you provide a sales team member with more details, then we can better assess if we can onboard you now, or if you would be better suited to onboard with our next version launch. Still we recommend reaching out to the sales team today as feedback that we receive from our current and future customers drives our product development.
Does your solution integrate with common applications and other products?
Yes, our solution integrates with many of the industry’s common applications and we are continuing to add more. Please contact our sales department if you are interested in something particular. If a certain feature or integration is in the works, our sales team will be happy to contact our development department to determine estimated completion dates.
Is the reporting that’s available to me as a gym owner, also available for my clients as well?
The platform contains different levels of insights. Trainees have access to their own personal dashboard as well as the option to share his/her progress with others in the class, gym, or broader community. Trainers have access to additional levels of insights across their classes and workouts. Gym owners and administrators have access to insights at the trainee level, and also between and across trainers, classes, workouts, locations, etc.
How many steps to launch a class?
When the fitness instructor or trainer chooses the default setting the class can be launched with one click after scheduling the date and time. Repeat classes will automatically be added to the trainer’s schedule. If the trainer decides to adjust the settings prior to the class, the trainer can do so with a series of up to 3 steps.
Yes, branding is an add-on feature that we offer. We would be happy to provide you with our solution under your brand.
Is my business too small to use your solution?
While our pricing model is based on a client roster list of 100, businesses both smaller and larger can benefit from our solution. We choose to set the example pricing model at 100 because it is easy to divide and multiply to accommodate each business' needs. We offer tiered pricing to accommodate your needs. Because we offer tiered pricing and feature segmentation, we can grow with you and we are certain that our product will help you grow.
Is my business too large to use your solution?
While our pricing model is based on a client roster list of 100, businesses both larger and smaller can benefit from our solution. We choose to set the example pricing model at 100 because it is easy to divide and multiply to accommodate each business' needs. We also offer add-on features that are particularly useful for larger organizations and franchises. Because we offer tiered pricing and feature segmentation, we can grow with you.
What if I own a karate or a dance studio, will your solution still work for my business?
Yes, our core solution will still work. Your specific needs may be a bit different. If you provide a sales team member with more details, then we can better assess if we can onboard you now, or if you would be better suited to onboard with our next version launch. Still we recommend reaching out to the sales team today as feedback that we receive from our current and future customers drives our product development.
Does your solution integrate with common applications and other products?
Yes, our solution integrates with many of the industry’s common applications and we are continuing to add more. Please contact our sales department if you are interested in something particular. If a certain feature or integration is in the works, our sales team will be happy to contact our development department to determine estimated completion dates.
Is the reporting that’s available to me as a gym owner, also available for my clients as well?
The platform contains different levels of insights. Trainees have access to their own personal dashboard as well as the option to share his/her progress with others in the class, gym, or broader community. Trainers have access to additional levels of insights across their classes and workouts. Gym owners and administrators have access to insights at the trainee level, and also between and across trainers, classes, workouts, locations, etc.
How many steps to launch a class?
When the fitness instructor or trainer chooses the default setting the class can be launched with one click after scheduling the date and time. Repeat classes will automatically be added to the trainer’s schedule. If the trainer decides to adjust the settings prior to the class, the trainer can do so with a series of up to 3 steps.
Individual
As a consumer or trainee, can I track my progress as well?
Yes, you can track your progress in your personal dashboard, which you can choose to remain private or you can share with your trainer, your classmates, your gym or fitness center, or the larger Mu community.
My gym or trainer does not use your product, but I want to, is there a way for an individual to register?
Yes, due to demand we implemented a way for individuals to begin using some of our platform features immediately. Please check out our ‘Features’ page for more information.
Yes, you can track your progress in your personal dashboard, which you can choose to remain private or you can share with your trainer, your classmates, your gym or fitness center, or the larger Mu community.
My gym or trainer does not use your product, but I want to, is there a way for an individual to register?
Yes, due to demand we implemented a way for individuals to begin using some of our platform features immediately. Please check out our ‘Features’ page for more information.